Coronavirus (COVID-19) Shipping Information & Precautions
At Start Safety we are taking procedures to ensure that we can continue to offer the great service our customers expect from us.
With this in mind the safety and well-being of our associates, customers, and supply chain is paramount.
We are implementing a “work from home” option wherever possible, and asking associates to take appropriate precautions when on site.
What does this mean for you as a customer:
- We are still open for business – We can accept orders by phone and email.
- We are still dispatching goods – Our warehouses are still operational.
- We have stopped all new bookings for pickup from our warehouses - This is to minimize contact with our associates.
So far we have not seen any impact on our shipping times or service, and we are confident that we can minimize any impact going forward. We are however aware that we will not be immune to the impact of COVID-19.
We anticipate that:
- We may take a little longer to reply to emails or answer calls if we have office members unwell.
- We may have to postpone next day shipping services if our warehouse team or couriers are impacted heavily by the virus.
- Some items that ship directly from the manufacturer may be delayed or take longer than estimated to arrive.
If we are made aware of anything that could impact an order you have placed with us, we will do our best to inform you as soon as possible. We will also update this page with further information and updates.
We appreciate your patience, and continued business through this difficult period, should you have any questions regarding delivery schedules or COVID-19 impact please do not hesitate to email us at firstname.lastname@example.org.
For information on what you can do to prepare your workplace, please download OSHA’s guide on Preparing Workplaces for COVID-19. You can also visit the CDC's web page on Recommended Public Health Management. For general information on COVID-19 including how to prepare and protect yourself and what to do if you think you're sick, visit the official coronavirus.gov website.